Energy Services

Welcome to your locally owned municipal electric utility owned by the City of Hermiston doing business as Hermiston Energy Services (HES). HES is dedicated to providing the best possible service at the least possible cost to its citizens. HES began operations on October 1, 2001, serving some 4,900 meters after acquiring the electric facilities of Pacific Power & Light within the city limits of Hermiston. HES contracts out the operation, maintenance, meter reading & billing, customer service and most day-to-day operations of the electric utility to Umatilla Electric Cooperative (UEC), located at 750 W. Elm Avenue in Hermiston. The ultimate responsibility for their performance is vested in the City of Hermiston and is managed by an Electric Utility Superintendent.

Pay Online

Our new SmartHub portal allows you to manage your account from your computer, mobile phone or tablet. Check your balance, make payments, request paperless billing or inquire about many of our programs. Coming soon will be such features as the ability to monitor energy usage and receive an email when you reach usage thresholds.

Image: Click to Pay Hermiston Energy Bill

Log in/Sign up: https://hermistonenergy.smarthub.coop

Note: The option of paying by American Express card is temporarily unavailable. Please choose another payment method until further notice.


Make a One-Time Payment - Click Here

Note: SmartHub replaces our previous online payment system. If you are a customer who uses our recurring payment program, you will need to re-register in SmartHub.

Pay by Phone: 888-678-1992

Pay by phone anytime day or night by calling 888-678-1992. (This is a new number as of October 2013). Have your account number handy. Payments can be made using your checking account, savings account or credit/debit card.

Convenience Pay

Click Here to find CheckFree Pay locationsClick here to Find CheckFree locations nationwide.

Pay your bill with cash at CheckFreePay locations locally or nationwide, including all Walmarts. (CheckFree charges a convenience fee; HES does not receive any compensation from the convenience fee.) Bring your bill stub; it contains the necessary information to ensure your payment is processed correctly.

Hermiston Locations    

Fiesta Foods
1875 North First Street [Google Map]
Hermiston, OR 97838
541 567-4600

Walmart
1350 North First Street [Google Map]
Hermiston, OR 97838
541 567-4854
Mailing Made Easy
1000 South Highway 395 #A [Google Map]
Hermiston, OR 97838
541 567-6351 

For billing questions and to connect/disconnect, contact:

Hermiston Energy Services
Located in the UEC Offices
750 W. Elm Avenue
(mail: P.O. Box 1148)
Hermiston, OR 97838
(541) 289-2000 (local call)

For other concerns, contact:

HES Electric Utility
Nate Rivera, Superintendent
215 E. Gladys Avenue
Hermiston, OR 97838
(541) 667-5035