The franchisee shall not terminate service to all or a portion of the customers unless:

(A) The street or road access is blocked, and there is no alternate route and provided that the franchisee shall restore service not later than 24 hours after street or road access is opened;

(B) As determined by the franchisee, excessive weather conditions render providing service unduly hazardous to persons providing service or to the public or termination is caused by accidents or casualties caused by an act of God, a public enemy or a vandal, or road access is blocked;

(C) A customer has not paid for provided service after a regular billing and after a written notice to the customer, which notice shall be sent not less than 15 days after the first regular billing;

(D) Ninety days written notice is given to the City Council and to affected customers, and written approval is obtained from the City Council; or

(E) The customer does not comply with the service standards of §50.17 of this chapter.

(Ord. 1851, passed 8-8-94)