Customer Service

Provide police and dispatch services consistent with the vision and values of our community based policing organization, and serve as ambassadors of the City of Hermiston. Building a high performance organization that emphasizes service delivery to our customers.

Establish Annual Goals

Establish and implement observable, measurable, targeted, and specific performance objectives for each work unit, which correspond to an employee’s assignment and the goals of the department.

Approach to Crime

The department will utilize available intelligence and data, deploy its resources in a timely fashion, and ensure comprehensive follow-up to reported cases. 

Problem Oriented Policing

A structured approach for the implementation of problem oriented policing will be initiated. High call load areas and chronic crime locations will be targeted for application of this crime reduction strategy.

Address Traffic Issues

Provide for a structured approach in dealing with the traffic related issues experienced in the city; utilizing engineering, education and enforcement strategies in dealing with this problem. Ensure every member of the department is pursuing this goal.

Crime Prevention

Continue with the participation by all members of the department in Neighborhood Watch and Business Watch Programs. Utilize technology to enhance the communication and crime prevention efforts with the business community.

Gang Resistance Efforts

Implement strategies for the reduction and elimination of criminal gang activity and associated negative effects upon the community and school environment.