Installation Begins January 29, 2018

Monday - Friday: 8:00 am - 5:30 pm; Saturdays: 9:00 am - 3:00 pm




Improved Reliability

Improved Account Management

Improved Operational Efficiency

Your city-owned utility, Hermiston Energy Services, has invested in new automated meters to improve the reliability and efficiency of the existing electric distribution system.

On behalf of HES, Allegiant Utility Services will replace existing meters at service locations beginning in January. Installation should be completed by the end of March.

The impact of the installation will be minimal. You can expect to lose power for a few minutes on the day of the installation. In addition, your next electric utility bill may show two meter readings: one from the old meter and one from the new meter.

The new automated meters will enable us to remotely read meters and to more quickly determine the cause and location of an outage.

To help you better manage your energy account, you will be able to view your hourly power usage on our SmartHub payment portal on your computer or mobile device. You will have access to an additional payment option, our prepaid billing program.

We anticipate efficiencies from the new meters will provide long-term cost savings. 


Accessibility Statement - The City of Hermiston is committed to making its electronic and information technologies accessible to individuals with disabilities. We are currently in the process of upgrading our web site to ensure we meet or exceed the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

For more information on how to report an issue related to the accessibility or how to file a formal Section 504 or ADA (Title II) complaint about the accessibility of any content on our website, please see our full Accessibility Statement.

Anti-Discrimination Policy - It is a policy of the City of Hermiston that there will be no discrimination or harassment on the grounds of race, color, sex, marital status, religion, national origin, age, sexual orientation, or disability in any educational programs, activities or employment. For more information, visit the Anti-Discrimination Policy page.