IMPORTANT ALERT: Beware of HES, UEC Scammers!

Release Date: 
10/14/2014

Scammers are swindling utility customers across the country – including Umatilla Electric Cooperative and Hermiston Energy Service customers. The scam involves a phone call to a customer by a con artist posing as a utility employee seeking an immediate payment for service. 

By falsifying caller-ID—a technique known as “spoofing”—the scammer’s call appears to be from the utility. Calls also are originating from 1-800 toll-free numbers or from other countries.

Customers are threatened with having service disconnected unless they buy a pre-paid debit card or use an online payment service to pay their bill at once. Neither UEC or HES asks customers to use a specific payment mode.

Be suspicious of calls asking for payment information. If you receive a suspicious call, please call your utility directly (UEC 567-6414 or HES 289-2000) to verify the request for payment before providing any personal information. 
 

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