IMPORTANT ALERT: Beware of HES, UEC Scammers!

Release Date: 

Scammers are swindling utility customers across the country – including Umatilla Electric Cooperative and Hermiston Energy Service customers. The scam involves a phone call to a customer by a con artist posing as a utility employee seeking an immediate payment for service. 

By falsifying caller-ID—a technique known as “spoofing”—the scammer’s call appears to be from the utility. Calls also are originating from 1-800 toll-free numbers or from other countries.

Customers are threatened with having service disconnected unless they buy a pre-paid debit card or use an online payment service to pay their bill at once. Neither UEC or HES asks customers to use a specific payment mode.

Be suspicious of calls asking for payment information. If you receive a suspicious call, please call your utility directly (UEC 567-6414 or HES 289-2000) to verify the request for payment before providing any personal information. 


Accessibility Statement - The City of Hermiston is committed to making its electronic and information technologies accessible to individuals with disabilities. We are currently in the process of upgrading our web site to ensure we meet or exceed the World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 for web content.

For more information on how to report an issue related to the accessibility or how to file a formal Section 504 or ADA (Title II) complaint about the accessibility of any content on our website, please see our full Accessibility Statement.

Anti-Discrimination Policy - It is a policy of the City of Hermiston that there will be no discrimination or harassment on the grounds of race, color, sex, marital status, religion, national origin, age, sexual orientation, or disability in any educational programs, activities or employment. For more information, visit the Anti-Discrimination Policy page.