Energy Bill Assistance Programs

There are numerous programs that assist families with the cost of energy. Below are links that may help.

REQUEST ENERGY ASSISTANCE FROM HES

In normal times, HES Hermiston Energy Assistance Team (HEAT) grant programs are intended to help low-income residents manage their heating and cooling costs. Those funds are used to supplement assistance programs already provided from federal sources through CAPECO.

During the COVID-19 pandemic, HEAT funds are further made available to any residential customer in need of assistance to pay electric bills due to a personal, family, medical or employment crisis or emergency. This year, these funds have been supplemented with a generous $250,000 donation from Amazon Web Services to assist residential customers facing financial hardships because of Covid-19. Call or visit us for more information about the AWS donation.

Apply for assistance, by: 

OTHER ENERGY ASSISTANCE PROGRAMS IN OUR AREA

  1. LIHEAP – The Low-Income Home Energy Assistance Program (LIHEAP) website, an information service for state, tribal and local LIHEAP providers, and others interested in low-income energy issues.
     
  2. CAPECO – Community Action Program East Central Oregon’s Low-Income Energy Assistance Program provides income eligible and COVID impacted households payment assistance to help offset their energy bill.
     
  3. Salvation Army – The Salvation Army is there when you need them for help and assistance of many kinds.

For more information contact HES at 541-289-2000

REQUEST A PAYMENT EXTENSION

A payment extension offers you extra time to pay your electric bill, should you be experiencing financial difficulties.

Please call or visit to discuss your options to pay what you can so you don’t build up a large past-due balance.

HELP THOSE IN NEED 

 

HEAT (Hermiston Energy Assistance Team)

HES recognizes a need in the local community to augment electric bill paying assistance programs already provided from federal sources through our contract with Community Action Program East Central Oregon (CAPECO) and through private organizations and churches by creating a fund available to HES residential customers to assist in paying electric bills. The HEAT program is a partnership of HES customers through their voluntary customer contributions and HES, which makes annual donations to the fund established by the Hermiston City Council.

How To Donate To HEAT

Donate to HEAT to help others in the community by:

  • Marking the amount you would like to donate on your return bill stub
  • Make your donation at any HES payment location, or
  • Contact us at 541-289-2000 for more information.