Frequently Asked Questions - Aquatic Center
Personal sized coolers are allowed. Size must not exceed 14"L x 10"W x 12"H. No glass or alcohol.
Our facility does allow outside food. No alcohol or glass is permitted on property, including the parking area. Food must be consumed in designated eating areas which are away from the pool deck. Please remember to clean up after yourself, throw away or recycle all trash. Large party platters, soft coolers filled with food, pizza and other like items are restricted to the personal cooler guidelines. Rental of the picnic shelter or the lazy river umbrella allows outside food such as party platters and pizza.
We also have a full concession stand with food, treats and drinks!
Yes, all patrons entering the facility must pay the entrance fee per Oregon Public Health Division.
We do not allow inflatable toys due to the potential dangers they may cause. Dive rings are okay. The lazy river will not hold large inflatables.
Lifejackets and puddle jumpers must be Coast Guard approved. Our friendly staff will check your device to make sure it is approved for the facility. Please call us if you have a question if your device is Coast Guard approved. Parents/Guardians must be within arms reach of a child in a lifejacket/puddle jumper.
It is well recognized that even children who are comfortable and experienced using a lifejacket can become a victim to drowning/near drowning in lifeguarded facilities. Assuming the lifejacket is fitted and worn properly it can still be a danger. This is because a lifejacket can and often will raise the feet of a person off of the floor of the pool as it takes over and begins the floatation of the person. When this occurs the lifejacket can either flip the person onto their back or onto their face. It is more common for it to flip them forward than backwards. If a child does not have the skill needed to flip themselves over onto their back it is difficult for them to even lift their face out of the water. It is recommended that lifejackets be used as one layer of protection but that they should not replace the touch supervision of a child under the age of 5. The leading cause of death in the United States for ages 1-4 is drowning.
We do not allow arm floaties as they are not a Coast Guard approved floatation device.
Day use lockers are available in our locker rooms. We sell locks for $5.
Yes, there are extra picnic tables scattered around the facility.
We offer several options for private parties. Click here to go to our Rental’s page.
Umbrellas and small pop-up tents are allowed. Pop-up shade canopies (ex: 10x10 canopies) are not allowed. We do have areas with shade covers and you can reserve a Cabana area for as little as $20 for the day!
Disposable or reusable diapers are okay in the pool. We sell the reusable type at the pool. We also sell sunscreen, goggles, and locks.
The HFAC may close or specific pools may be closed down unexpectedly due to various instances, such as:
- Lighting within 25 miles
- AQI Air Index over 200 (smokey air)
- Code Brown - foreign matter in the pool
- Low patron count (typically due to low temperatures)
- Other unforeseen circumstances
If a pool is closed, staff gives it their best effort to get the pool back open in a reasonable amount of time based on the standards set by the State of Oregon.
Only service animals are allowed into the pool area. They must be 10’ from the water. Waste removal is the responsibility of the animal’s owner. If the animal exhibits aggressive behavior towards others, the patron and animal may be asked to leave. If you are traveling with a pet, consider checking with our local veterinary offices about day kenneling.
